Note that it is the polluters and their consultants who are the DNR's customers, not the people of Iowa.

Wally Taylor

DNR Improves Wastewater Facility Plan Review Process

The Iowa Department of Natural Resources took a new look at the way it reviews facility plans for wastewater treatment with a goal of reducing its project backlog and expediting approvals. At a recent Kaizen (process improvement) event, a team of DNR staff and their customers from industries, cities, and consulting engineering firms worked together to identify and eliminate the delays in the facility plan approval process.

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